Often JWs say that it is a person who made the decision to stop talking to friends and family by their actions. It was not the fault of the religion as they were left with no choice because the person had deliberatly decided to turn agaianst Jehovah and they took a decision to cut their friends and family off.
So consider this scenario.
A JW is disfellowshipped and never reinstated, 10 years later his family become JWs. At this point his family cannot speak to him becuase they are told not to by the elders.
Was there any decision on his part to not speak to his family? NO!
It was "the society" (what kind of title is that for a religion or a caring organisation?) who have dictated who can and cannot speak to each other it was never a deliberate action on the person's part.
Barbar