I am not saying that all Elders are heartless but I do believe the WT rules lead them in that direction.
After I was DF I continued to go to all the meetings. At one of the meetings an Elder who was on the commitee that gave me the boot was giving my 10year old son counsel on his student talk. He said that his talk was good and that if he needs any help with his next talk he would be happy to help him. Sitting in the hall I thought that was nice of him untill I heard his counsel for the next student which ended with " You don't need help with your talks you have a father" On the way home my son said " but your my dad" I said I know son the man was just being ignorant.