Coquitlam to ban front-porch pests
Pushy gas pedlars targeted, but not Girl Guide cookies
Cheryl Chan, The Province
Published: Thursday, July 05, 2007
Door-to-door salesmen are about to get the bum's rush from Coquitlam.
Council voted unanimously on Tuesday to ban door-to-door sales following complaints about the pushy sales tactics of some natural-gas marketers.
The bylaw when it is introduced in September will exclude charitable causes like Girl Guide cookie sales, political campaigners and religious organizations such as Jehovah's Witnesses.
Email to a friend Printer friendly Font:
- *
- *
- *
- *
"It's only meant to apply to commercial for-profit door-to-door sales," Coun. Richard Stewart said yesterday.
"Unfortunately it means a summer of seeing door-to-door sales of natural gas.
"I believe door-to-door discussions of religion are protected constitutionally. This [bylaw] wouldn't include them."
The bylaw means gas marketers "will have to do other techniques like telemarketing or direct mail to contact the customer," said Rob Pellet of the B.C. Utilities Commission.
The agency has logged more than 600 complaints about aggressive or misleading sales pitches by gas pedlars since May 1, when B.C. opened up the sale of residential gas to private companies.
Complaints have come in from all over B.C.
"A number of customers who talked to these natural-gas marketers believed they were only going to get more information, not a contract," said Pellet.
In other cases, marketers have misrepresented themselves or have promised to save the customer money.
The commission now requires all contracts to be verified by a third party, usually by the company's head office.
Since the new procedure took effect on July 1, complaints have decreased "slightly" but Pellet said he is still "kept very busy."
The Township of Langley requires door-to-door salesmen to have a permit, said Coun. Kim Richter.
No natural-gas marketers have applied for one.
- - -
WHAT DO YOU THINK?
Tell us by e-mail at [email protected], or by fax at 604-605-2223. Please include your name and address.