I called my mother last night (an active JW) right after the Dateline segment and said "well, what'd ya think?".
We talked a little bit, then I said "Well, I noticed quite a few times it was said 'Jehovah will take care of things' or 'We need to wait on Jehovah'. She replied that was correct - Jehovah would take care of things.
So I responded "Mom - I think he just did!"
Knowing that my mom still believes the WTBS is God's organization I continued "Remember in the old testament there were times when the Isrealites were doing wrong and would not listen to counsel from the prophets - God would use outside nations or agencies to exact punishment on them. Don't you think that perhaps this is happening again? If the WTBS is God's Organization, and they have not cleaned themselves of this problem, don't you think he could use an outside agency to bring discipline and cleansing? And if that's true - then all those JW's who are refusing to watch Dateline or read the articles because they think they are God's people and can do no wrong, well they're just like the Isrealites who refused to listen when they were being corrected."
She had to admit that could be the case. Now I don't believe the WTBS is God's organization - but using this line of reasoning, she'll probably be more open to more articles and information as it progresses.
Just thought I'd pass this along to ya'll - maybe it will help you in speaking to your JW friends & family.