James never showed up...because...he quit.
The joke is that anyone who sits next to me quits because they can't stand my constant babbling. It's certainly true that everyone who has sat near me has resigned. But it's because the job sucks.
Now, for those who believe(d) (as I did) that Jah ochestrates every thing which goes on in one's life, Did Jehovah spare ME or JAMES????
Anyway, we got this offensive broadcast voicemail from the manager stating that she knew she could count on us to work harder since we just lost 4 persons including James. No more chatting between calls (usually there is not time to talk between calls, they come in fast and furious, we just take one after the other, but sometimes we have a minute or two); work on our emails and "white" mail (snail mail). Dont call out sick, make sure you only take 15 minutes for your break (we are timed, and if we do, we are reprimanded), make sure we keep our calls to three minutes or less (that's impossible. Some consumers want to talk all day - its hard to pull the plug on someone who is talking about her grief over a relative's death). We have to be more efficient, be 100 percent accurate (we are graded daily and given a sheet with all our mistakes; we code every call and if the codes are not right we get points off our "score" ; correcting the mistakes takes time away from doing emails). I felt my blood pressure rising, so I just put my headset down and headed for the caf, made myself some tea, came back, put the headphones back on , and she was still rambling about working harder.
How are we going to function as a "team" when we're not even allowed to socialize between calls to get to know one another?
AGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!