Any injustices that ordinary Witnesses faced were conceived as a result of evil among local low-level representatives. The leaders of the organisation were kept in the highest esteem. They were like the imaginary friend who was always on your side.
I seem to recall hearing that in wartime, the German people, on learning of some of the atrocities and beatings being carried out by storm troopers and the like would often exclaim: "If only the Fuhrer knew!"