At one point, I stepped outside to check the weather, and then 15 minutes later I stepped outside to go check my mail. Well, that's when I noticed the little "We missed you" slip on the door that wasn't there 15 minutes ago. The delivery person didn't even knock on my door for some odd reason. The slip said that they would attempt re-delivery twice more and the dates were marked on the slip. I waited on both dates... but nothing ever came. I e-mailed UPS and the publication site about the incident, and UPS said that I could pick up the package at the local branch. Pick up??
Musicman, not trying to one-up you here, but a very similar thing happened to me! I had ordered a computer and had to be there to sign for it. I knew the day it was to arrive because I checked the tracking number online. I was waiting most of the day in the living room near the front door, but as soon as I went to the bedroom for a few minutes, what do you know? I heard a noise exactly like that of a UPS truck. I live on a dead end street, so we don't get a lot of traffic. By the time I got to the door (no door bell had sounded, by the way), I saw the back of a brown truck nearing the end of the street and a "we missed you" slip on the door. Grrrrr...I thought to myself "wtf," but waited till the next delivery. No one showed. The exception to your story being just like mine was that after the second delivery "attempt" came and went, I called up the area shipping center to complain, emailed UPS customer service, AND emailed the computer company.
The rep at the computer company called me on the phone and said that sometimes happens because they get behind in their deliveries and just reschedule by sticking the slip on the door and leaving. I kid you not. They had been having other problems with their shipping service as well. The regional manager from UPS called back and then the local shipping center manager called to follow up. I told them what the computer rep told me, and I demanded that the driver come back on a specific day at a specific time to deliver my computer. They repeatedly told me that they couldn't guarantee a specific time, but guess what? The driver came the day I requested and during the hour I asked for.
So, you're not alone in this, MM. Lots of people get hosed by UPS. Oh yeah, I remember now that I also told them I would never use UPS again, and I haven't.