The last time I went to a WTBTS funeral, the elder read the obituary from the newspaper, verbatim. He read it in an expressionless monotone, like somebody reciting a school lesson just to be done with it. I do not recall that the elder made even one little addition showing he ever had met the deceased. Besides reciting the obituary, he just followed the approved script and cited the usual Watchtower references designated for the occasion.
How could the family find any comfort in that soulless imitation of a memorial to their loved one?