Tentatively I too offer my congratulations....it is possible a person can be POMI (physically out, mentally in) but it's unlikely such a person would describe their life as a "reset" and have warmed toward non JW family (as well as embracing the "natural" look lol😜).
I wish your family all the best and recommend JWfacts.com for further information on the cult of Watchtower and how to help ex members (as well as this site of course!).