In the book the Nations Shall Know that I Am Jehovah-How? (WT 1971) It says page 56
'The fact that Jehovah appeared to Ezekiel in vision and spoke from his throne on his celestial chariot and directly sent Ezekiel on a definite mission with a definite message proves that Ezekiel was a true prophet, sent by God, and that what he spoke under inspiration was the real word of God.'
It also asks the questions in reference to Ezekiel 24:24
'Since Ezekiel himself was a "portent" or "sign" (AV) of someone to come, and since he was not a type or prophetic figure of Jesus Christ, whom did the prophet Ezekiel typify in carrying out his divine commission?'
and page 61
'Whom could the real "chariot" of Jehovah's organization roll up to and confront that He might bestow upon this qualified one the commission to speak as prophet in the name of Jehovah?'
The answer appears to be on page 66
'Jehovah has found and commissioned his modern day "Ezekiel." It is a composite Ezekiel. It is composed of those dedicated, baptized proclaimers of God's kingdom, who have been anointed with His spirit for their work.'
The book then tells you this was in 1919 that they were commissioned to speak in His name to all the nations and 'Thus, like Ezekiel, they became Jehovah's Witnesses'
Also with regard to a modern fulfilment of the prophecy in Joel 2. which I believe is mentioned in Acts 2 the Watchtower comments
'The dedicated believers had been anointed with holy spirit to prophesy and to preach.' (WT 1966 page 690)
I would think it was the anointed JW that were the prophets
Having said that I think that maybe by looking at the message/the good news that was preached it can help to understand why as you say,
'just amazes me that many Jdubs put complete trust in every word they read from this organization..and then proceed to make life altering decisions based off these "published ideas".'