I'm a non JW too and have been studying the exJW and JW worlds closely for years. I have friends and relatives in this group and really never thought much of it in terms of understanding who they really were. To us, they're the polite people who try to bring us to God (how sweet).
uh uh
Many stand before us with broken families, anxious hearts, and burdens due to a lack of education and sub par employment to suggest that their experience is the only way to salvation.
I suspect you're going to see, first hand, that which we'd perceive as cruelty beyond belief. That kid may be about to go through an earthly hell.
Pm me if you'd like to talk one day.