This has been one of the problems in the past when people complained about Lloyd. Some people (understandably)were perceived as being over the top and so it was easy for him to label them as 'crazy' or 'obsessed' etc. I really don't want that to happen again.
One of the "tricks" that certain types of narcissist use is to get people riled up and angry so they can point to it and say "see, they crazy!" ... that's why it's important to try to stay calm, objective, and state facts.
Know that when you do this, it drives them crazy. When someone does a rant video where they are visibly angry, however understandable it may be, it gives them what they want.