I don't like the argument that a desire to see the WTS fail is just hate, or that we should take their good deeds into account to balance out the bad. How many good deeds would balance out the scales of all the damage their shunning and two-witness policies have caused? I don't hate the WTS or any JW. But they actively harm people in various ways, and I wish that would stop. And since their core policies are driving this harm, it's difficult to see how they could stop without such drastic changes as would potentially end its existence.
I don't ignore the issues with other institutions or organizations, but this forum is specifically dealing with the WTS and JWs and my life experience was with the JWs. So my comments will necessarily trend in that direction.