All good points.
The WT Society started out as a small printing company with an interesting religious point of view. It's turned into a billion dollar mega-church. It's always survived on volunteerism and free labor. About fifteen years ago, it began to have management issues. New sub-corporations and internal management structures were started - the regional building commitees for example. The business is downsizing - eliminating branch offices and personnel, truncating the printed publications, going electronic with "spiritual food" and congregation reports, etc.
The short term method for managing a staff with limited skills is to micro-manage. The "iron fist" method has gone into action. Talk to an elder that's been around for a couple of decades. He'll tell you! And, pay attention to this years closing comments for the memorial talk - it warns all of us to "obey the rules of the household."