Elder bodies can get into trouble when only one elder composes/signs a letter of introduction, or when there are 'phone calls of introduction'.
There has been clear direction that a letter of introduction be signed by three elders, ideally the three elders of the congregation's service committee (Coordinator, Secretary, Service Overseer) This procedure is intended to ensure a balanced well-supported letter, but is still vulnerable to slanted language from a domineering or underhanded elder, which can be devastating to the publisher or family subjected in that letter of introduction. Many a grudge have appeared between the lines in letters of introduction.
In some cases, a draft letter of introduction is read to the entire body of elders before transmitting in order to gather additional input from other elders in that home congregation. This might be practised when a publisher relocates under circumstances where the elder body of that home congregation would no longer recommend the publisher retain certain privileges in the destination congregation but has not yet taken action to officially delete those privileges from the publisher. 'We would no longer recommend Brother/Sister continue to serve as an elder/pioneer because...' This is often referred to as an unfavorable letter of introduction, and can come as a rude shock to the relocating publisher/family.
One's publisher record "cards" may look very good in terms of monthly ministry hours and publication distribution count, but if the accompanying letter of introduction is not 100 per cent favorable, that publisher/family will begin to notice their new congregation receive them differently but will not know exactly why unless the confidential content within the letter of introduction can be discovered via a willingly communicative elder (maybe elder's wife), or getting your hands on the letter itself by earning appointment as an elder in that congregation with lock & key access to the congregation files.
Oddly, some elder body coordinators do not permit file access to every elder on 'his' team even though the official direction is each elder/equal access to 'positively under the appearance of the flock.'
If you want to see any files beyond your publisher service record, it may require legal action; and as we know, Watch Tower would sooner pay costly court fines with your donations rather than transparently release files.