If i would have gotten through, i would have just said this........
" hello Mr Morris, im just a regular guy who needed to get through to you, or any gb member...to get a few questions off my chest...will you please stay on the line and speak with me for a few minutes."
Now if tight pants says " ok ask away"......then progress is being made. But if he hangs up then.....well then progress is still being made. JUST SAYIN.....