I have had similar problems in the past also...wouldnt touch them with a 10ft bargepole.
However my firm did represent a client who sued them last year; we stung em for a few £000s...I did enjoy it!
'Revenge is a dish best served cold'
DB74
Beware of PC WORLD
by Sam the Man 13 Replies latest jw friends
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aniron
Sale of Goods Act states that if a product does not do the job its supposed to with in 12 months then it can be taken back.
PC World saying you only have 28 days to do so is illegal.
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Sam the Man
Thats right, thats what I told them. Unfortunately, 'taking it back' means either replacement, repair or refund...and it is up to them what they offer. PC World DO NOT OFFER REFUNDS AFTER 28 DAYS
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Sad emo
Sam they are NOT allowed to refuse you a refund if you are rejecting the printer under the Sale of Goods Act (as amended!) - It is unfit for purpose and the law is entirely on your side. Speak to the manager and report them to trading standards.
You can find out the best way to go about it on the BBC Watchdog page. (I posted it in a previous thread but haven't enough time to find it for you. Really sorry) Good luck!