That must have got you mad Finally-Free
I have a bad experience with UPS too.
I used to be able to Order a shampoo ingredient from the USA and they delivered to Canada, but now that company in St-Louis doesn't deliver to Canada anymore....
So, I told that company in St-Louis to deliver this chemical to Wisconsin to Buttlight's place so that she can send it to me by UPS from Wisconsin to Quebec.....but UPS says NO, we don't deliver this kind of chemical, it's a hazardous material, so I ask UPS why are you able to deliver it from St Louis to Wisconsin and then when it,s to be delivered from Wisconsin to Canada, they don't even want to get near the package.....double standards
So, I phone the company in St Louis who ships this Sodium Lauryl Sulfate to make shampoo, and I ask them why they can ship that by UPS and my friend in Wisconsin can't !!! Then the lady in St louis says, she doesn't understand why UPS considers this hazardous when it isn't.
So, I contact Transport Canada to know if I can bring this back myself by car when I'll go to Wisconsin in August, and Transport Canada after seeing the papers for this product tells me that it's not considered hazardous and it's not reglemented for transportation.
So, I try to reason with UPS and ask them why they do deliver this product from St Louis to Wisconsin, and then they don't want afterwards.........poopheads