Yesterday pm while on gabbly Two Jw's came into my shop (former customers) with an overheating problem.
They saw my other copy of COC. I asked what can we do for you? They both were staring at the book, I noticed the car was spewing steam and coolant. Needless to say they ran away.
A few minutes later a third person (that was in the car) came in The visiting CO! I was listening to their problem and I told them since it is an 05 Toyota Avalon with low mileage the repair is covered under manufacturer warranty.
The response was that the dealer couldn't get to it til tues after x-mas. Could we fix it now. I told them the approx price was if radiator parts and labor about 350.00 and to replace thermostat and gasket another 60.00. This was too much and it is the CO's car could I give them a discount.
I said would you like a copy of the book and maybe we could talk
They left in a huff. They mentioned they might come back today I will see what happens NO DISCOUNTS!
Amazing a lowly apostate like me and a CO is terrified LOL