My mom moved to a brand new building and I wanted to make doubles of her keys of her apartment, so I cross the street where they do that, and brought them 2 different keys to make doubles.
The first key went fine and could open that door, but the other key didn't open the door, so I went back and they tried again, so I went to moms apartment and it still didnt work, so I went back and they made an other one, and I went back to moms apartment and it still didnt work.....In all they tried 4 times and they weren't able, so i went to the cash to get my money back for the key that they werent able to make a double of....so the girl at the cash said, maybe you should get a new door lock, so I told her that it was a brand new building and a brand new door knob, so it was their fault not ours.
All that time I had a smile on my face when i want back and back and back, but when the girl at the cash said that I should try changing my door knob, then I realized how people just can't admit that they weren't able to do the job properly or they didn,t have the right key to start with to make a double. If the original key opens the door, then it's not the door knob its their key !!! DOH....
That's when I told her, that the building is new, the door knob is new and your employees weren't able to make a double because either they re incompetent, or they didn't have the right key to start off with.