What a wasted week. I already know how to research using the search feature of the WT Library.
Any computer geek or ordinary person can figure it out if they actually use it.
So what we are talking about is shaming the elders into using it.
I know my wife and mother don't really use it well, and they are both fully computer literate.
I remember elders calling me on the phone saying they found nothing about a certain subject
on the WT Library. I would find it while they were still framing their question about what they
were searching for. They would finish their sentence and I was already saying, "It's at
WT1998, May 15, page 13."