I think this was a big part of my wife's waking up. I think also that if her grandmother had lived longer she too would have closed the door on them.
After I told my wife about the UN thing she went to her gma (also a dub but a very very nice one) and they wrote the society and got the form lie back... However they KNEW it was a lie from the little bit of research they had done. Gma was very upset and said "I can't believe that they would just LIE to us about it... If you make a mistake just come clean and say you made a mistake and your repentant! Isn't that what the elders say in JC meetings? Why is this different?"
She lived for about 3 year after that and I don't think she ever went to another meeting. My wife went to meetings for about 6 months after but never had the same zeal and faded within a year and told the family that she was done with the witnesses within two...
So yes this IS a big deal for many. Especially the die hards. If you show a die hard where a man even an important man messed up or was a jack hole they say "yes but the ORG is perfect." If you can get them to look at this where they were betrayed (yes BETRAYED is the right word it's just that important) by the ORG and they are mad enough to write then your looking at a hardcore dub who I believe soon won't be... My wife was a hardcore bible thumper regular pioneer, her grandmother had been a witness for 40 YEARS these people weren't spiritually weak or 'on the fence' as to the witnesses. The UN debacle combined with malawi is you biggest weapon against hardcore witnesses.