As they get older many loyal JWs find it hard to get to the meetings due to poor health and disability , my mother falls into this category. There are also others who are disabled or unable to physically be at meetings from time to time.
For many years our congregation taped the meetings and distributed these tapes so all could enjoy the spiritual food of the meetings. Yes the tapes were often terrible quality and no one understood the need to tape the music (no singing just music), but at least my mother got to listen.
Then things changed the tapes were history now missing JWs could phone into the hall to listen to the meeting live and pay for the privilege. Just one problem nearly every time my mother phones in the network is offline, because the brothers just can't be bothered to activate it. Even when they do they call off after the WT and forget to reconnect (they call off so as not to be charged).
I am disgusted for my mum’s sake, JWs has been her life for nearly 40 years and this is what she gets in return. No one visits to see how she is and the only time we see an elder is when her ministry report is due.
I am torn part of me wants to set her free from these charlatans, but now in her 70's I think the reality would be too much for her and I don't want to shatter her dreams.