We have a 2007 Prius, to shift into neutral you move the lever to the left, from there up reverse and down is drive. I think 99.9% of these problems are operator error. I am not worried, 9 million cars with many 100 of billions of miles and only 39 deaths. Don't 30,000+ die in auto accidents in the US each year? I am not a math wizard; but, I would bet that I have a better chance of winning the lottery, than dying from a Toyota accelerating out of control. This is a good time, to get a great deal, on a Toyota.
Philip