Mouthy,
I remember visiting Brooklyn Bethel in 1990 and it being surrounded by protestors and having to walk through them. Being a quite and mild young man, very shy and unassuming, these protests frightened me and it only was a reaffirmation to me that the Society had the 'truth'.
I believe the percentage of people helped by protests to be low. By and large, quietly working and defying stereotypes is the best way to help Witnesses. I believe that Brother Franz had some great wisdom regarding this and his two books show a much way forward. I can only imagine him looking down from heaven and shaking his head at these loud and brash demonstrations. If those like Rick and others imitated his quite and mild example, they would help a greater number.
Also, Rick played fast and loose with the facts--something I found quite distasteful. It was obvious that Johnny the Bethelite was a fraud and yet he was tolerated, even endorsed. If we want to help Witnesses, we must be spotless when it comes to honesty. One misstep in regard to this, will only affirm to them that the former Witnesses are all foaming at the mouth with lies, half-truths, and misrepresentations. Our righteousness must exceed that of the Pharisees.