I receive many benefits to which I am NOT entitled by writing/emailing,phoning the corporate management rather than the retail end. Fees have been waived. I actually receive policies. The biggest coup for me was getting free tickets from the WHO and Paul McCartney by writing personal letters to their management. I expected the seats to be in heaven. When I entered the arena where the WHO were performing, I automatically starting to ascend to heaven. I was sent back to the fourth row center, between Pete Townshend and Roger Daltrey. McCartney gave me a ticket to the side on the first tier. I was closer than people on the ground level. All I did was recount my experiences as an original fan.
When writing to corporate is not enough, threatening to report the matter to my state's Attorney-General works miracles.
Once you knock it into corporate, the customer service skills are superb. The reps have the power to make a deal. It is a night and day experience.
There used to be a great silent auction for a Chrstian global charity, run by volunteer labor. The present problem is they decided to pass the locals and now auction the good stuff on Ebay.
Doing thirft shops in very wealthy neighborhoods is a thrill. They stock actual true designer goods for a fraction. My size is never included, though. There are so many very smalls, and smalls. A friend suggested that younger women purchase more disposable clothing and are smaller in size. Most consignment shops I visit are very overprice with mediocre goods.
A woman at church purchase an authentic vintage Schiaperelli coat for twenty dollars at auction. It would sell elsewhere for thousands. She is in the business, however.