When reading the Watchtower publications, that seems hard to believe…especially now that the Governing Body has declared itself and itself alone the Faithful and Discreet Slave (something that neither the Apostles nor Russell were), directly appointed in 1919 by Christ, the unique Channel of God upon who our salvation depends. And such statements do not even scratch the surface of the arrogant and grandiose proclamations that are promulgated from the top down.
However, a few people who have met Governing Body members have said how kind and humble they were. If you’ve met them, was that your experience? If so, how do you square that away with the delusions of grandeur in the Watchtower publications and from the Platform?
I know that Ray Franz did mention that on an individual basis, members of the Governing Body could be very friendly and personable, but they were captives to a concept. The Organization would take them over. That could describe the majority of JWs. Friendly…until Mother is threatened.