From my memory and shortened for highlights [My comments in brackets. I found the whole interview astonishing]:
"Sister X-, you've been a baptized servant of Jehovah since 1972.
You must have seen a lot since that time"
Yes, Brother I've seen the organization grow
"During all these years, Have there been any adjustments in understanding that stood out in your mind?"
Yes, brother, the illustration of the mustard seed. [Really? This is what stands out since 1972, onward?]
"What about it?"
Well, it used to be that birds in the illustration were wicked members of Christendom. But, the new understanding was that the birds were Christ's annointed followers [not sure I remember this exactly]. This was a much more positive understanding and I liked it hearing about it. And I liked birds. [audience chuckles]
"Were there ever times you didn't understand something and later it became clearer?"
Yes, I never grasped the understanding of the generation That changed with the April 15,2010 Watchtower. The WT explained that it "meant that the lives of the anointed who were on hand when the sign began to become evident in 1914 would overlap with the lives of other anointed ones who would see the start of the great tribulation"
[She quotes verbatim]