Hi PeaceLoveHarmony,
That was a very good story about the grandmother. Probably everyone here knows "good" JWs.
The problem is, I think, is that the Borg doesn't encourage that behavior much and certainly doesn't sponsor any at local levels. Add to that the constant pressure to be in field service, meetings, and studying all the time, it stymies charitable actions. They're just not set up to facilitate benevolent acts. Therefore, JWs, in order to be good in the WTBS view, must sacrifice their drive to do this sort of thing, it seems to me. After all, there's only so much time and energy for family, work, and then add 17+ hours per week for the Borg.
It's not a good set-up and a lot (I think A LOT) of people fall thru the cracks. It's a top-down problem.
Pat