I get most of my meds through my insurance pharmacy mail program, I have no problem with that, they auto refill and get paid through a debit card, I never have to think about it.
The problem is if you get an opiate, you cannot do mail order, you must only do a month at a time, and you have to present the script in person. There is a lot of extra scrutiny with pain meds, the pharmacy gets audited, so they are quite picky. They won't fill the prescription if it's less than thirty days from the previous one, no matter what date is on the script. Sometimes the pharmacy questions the signature, too small, the ink being two colors, etc. I finally told them to call the clinic if they have a problem, I just take what they give me, so they stopped that. That's why it's so weird that he got it wrong, they have to go get it out of a locked cabinet, you would think they would be even more careful, knowing they get audited. I have been going there for three years, the regular staff know me by name and what I take, but the guy that made the mistake was filling in.
The important thing I got out of this is that you should always, always question it if your medication changes. The pharmacy manager for the chain called me and was quite upfront that it was their error, he said the pharmacist should have consulted with me to make sure I had taken the medication before, then the mistake would have been found, besides which they have a number of checks and balances to make prevent this, but mistakes happen. I got the feeling he was going to get a major a$$ chewing.
The problem is that, knowing I will probably be on pain meds long term (my condition is progressive) , I take the smallest dosage possible to keep the pain in check, That way it is more effective long term. If you take it to get high you quickly build up a tolerance and then it's not effective. I was on a higher total dose at first, with the regular, four hour pill. By switching to the extended release I was able to cut the dose, because I don't have the highs and lows. The low dose means I sometimes have to work really hard to keep on top of the pain, and not getting the extended release really messed me up.
I believe they are going to offer me a small settlement.