As a non-JW I found the program to be fair and encompassing as much as you could hope for on TV. I have been reading posts on this site for about six months, but have never posted as I didn't feel it was my forum, or my fight, so to speak. But a close friend of mine, who was raised JW suggested I check out the site to try and gain some understanding....well, I've been shocked and outraged and mostly just incredulous at what I have read. And it is true that non-JW's don't give the WTS much thought at all; nice people, friendly, clean-cut, but we never really paid much attention. And this will sure change the way some people think of the organization. Since I've been reading all these stories and tragedies for the past few months I wasn't as shocked as I'm sure many people were. I think the most powerful part for non-JW's was to see Erica shunned while her molester was welcomed back into the congregation with open arms. That will make some people think twice, don't you think?