One day I was at the KH early. The phone rang in the library. I answered, and a young lady was looking for help. She gave a tearful account of her current circumstances, and sounded like she TRULY did need a hand. She was reaching out to any and all churches in the area, looking to get signed up for anything she could.
I was an elder at the time, and gave her the cold, typical JW answer: "We dont have any type of outreach program, or funding for the needy. "
Right then I realized how utterly ridiculous that sounded, so I added "However, I know that the Catholic church up the street has a great program for actually helping needy ones, so give them a call."
I was just beginning the process of waking up, and this was one of those defining moments I will never forget, the moment when I was truly embarrassed to be affiliated with WTBS.