The sister who studied with me wrote to the Society, asking if there was any reason I couldn't be baptized, as I was bulimic. They wrote back to her, and asked her to ask me to write to them about it, as they were in the process of writing an article on eating disorders for the Awake! magazine.
I then came into contact with an "ER" from the Writing Dept. We corresponded about four or five times. Maybe more; I don't remember. The letters were beautiful. Each was loving, in a very formal way, of course. About the fifth time I wrote, this man did send a copy to the elders in our sister congregation; when it finally found its way to my congregation, "my" elders were pretty pissed. They asked why I would write semi-suicidal missives to the WTS when I should be going to them when I felt that way. Yeah, like they were going to help. I had tried to tell my elders I wanted to kill myself; they just blew me off. Repeatedly.
(NOTE: I realize now how futile it is to look to any human to truly understand how I feel, much less be able to help me. A psychiatrist is a much, much better bet, even given their limitations. Unless an elder, sister or anyone else has suffered major depression or bi-polar illness, etc. , or has had years of training in therapy, they simply are not going to be able to truly assist. JMHO. )
I wrote to this "ER" a few more times, and when I was disfellowshipped, I was devastated. I wrote him and, of course, he never wrote back. But he absolutely did put a lot of effort into writing me and trying to "help" me. Absolutely.
As a matter of fact, we had a hip young (relatively) man as our CO for a while, before he was removed. I didn't have to think long and hard to understand why he was removed; he and his wife were just too with it. I could definitely see where they were questioning what they saw in the congregations and at headquarters. He was a former stockbroker, and she was a former executive of some kind. Neither were raised in the "truth". Anyway, they were going up to Bethel and I asked them to bring a spice cake up to "ER". I will never forget: The wife said, "Oh, he's one of the few nice ones up there" Then she made some comments on things not being what "they seemed" up at Bethel. I wish I could remember specifics. I was very curious, but my polite nature and my shock that she would say something like that kept me from asking more about her comments.
Beryl