Here is the Service Department's procedure for mailed-in inquiries:
- Receive Letter and determine the main subject matter.
- Assign a clueless brother to search the Service Dept database for a pre-written letter on the subject.
- Change the name that letter was last addressed to (to Dear Brother Cornbread)
- Mail it.
Your letter will NOT be read carefully and the letter you receive from them will be totally irrelevant. This will be just another exercise in futility.