I have not personally spoken with any Jehovah's Witnesses from Malawi, and I would not presume to speak for them. However, I have spoken with quite a few from Congo who have endured various hardships and violence, and not one of them has been concerned about library cards.
Sarah: "I did not laugh."
Angel of Jehovah: "No, but you did laugh!"
Was Sarah deemed an incorrigible liar and doomed to eternal death for her blatant falsehood straight to the face of a mighty angel of God? Sarah was blessed for her faith. Imperfect humans are weak. We all stumble many times. Jehovah doesn't just throw us away for our mistakes.
Why are we here? To beat up those who are already beat up? No. Many have been left beat up on the side of the road by "Pharisees" who walk by out of adherence to traditions and "scribes" who misapply scriptures. We are not really left behind. We are contenders with God. He is here by our side. He is "contending", enduring torture by watching his little sheep endure abuse by those who should know better. He is listening to all this and exercising restraint and self-control. But he will soon make himself known, "They will have to know that I am Jehovah." (Ezekiel 34) He will gather all his little sheep from everywhere they have been scattered, and He will make clear how he feels about those "shepherds" who are misrepresenting him.
Jesus allowed the disciples to misunderstand the following: "unless you eat my flesh and drink my blood, you have no share with me..." He didn't explain everything at that time. He allowed some to misunderstand both this teaching and the timing of when the Kingdom would come. Did he throw those ones away because of their misunderstanding? No. He gave them an opportunity to show that they were contenders too. Peter still do not understand clearly, but he said, "where else are we going to go? You have sayings of everlasting life."
If you see mistakes and misunderstandings in the modern day organization of Jehovah's Witnesses, you are blessed with insight and comprehension. What will you do with that information? When you help others who have been stumbled, when you pick up the wounded and comfort them with the comfort you have received from above, you are truly imitating your Father in heaven who is by your side as you contend for the blessing.
The Pharisees and scribes will be judged. So will we. Let us make peace while there is time. We can leave the judging to the judges, namely, Jehovah and Jesus. A hundred years from now, we won't care about that misapplied verse or library card. If they want to be there, everyone who hurt you will have to apologize for all the stupid stuff they did. We'll make new memories, and the old pains will be gone. We'll just be glad to be all together and with Jehovah. We are a family. We don't want any to be lost. May you have peace and undeserved kindness and mercy from our Father and his Son, who paid the price for us and for them. Your endurance under such circumstances brings great glory to Jehovah, just like Joseph endured the abuse from his brothers. In the end, all 12 of the sons of Israel received a blessing. These trials are almost over.
Does Jehovah, "He Who Causes To Become", have the power to remove his name from the modern-day organization? He chooses not to remove his name. Why? Jehovah is Contending. He sees all the stuff we see, all of it. But He is Contending, for the sake of a blessing. They are his sons, and he doesn't want to lose any of them. He is Contending. Will you contend with him?