Thank you Barbara, for Posting this , you have given me something interesting to read during Lock Down !
These are just my first thoughts, having read about 5 chapters, got a bit bored, and skipped to the Conclusion.
I like the analogies used, one to the human body, and one to an org. with similarities, Alcoholics. Anon.
The first gave me an insight in to why many of us were , and many of today's JW's are, happy to serve, for free, the " Body". I think this willingness to serve for this mainly unconscious reason, may even be a big part of the motivation of the G.B.
The other analogy with A.A is good. To my certain knowledge the J.W org has helped a good number to break free from addiction, stay free, and make a good life for themselves. Two such people that I know well, would be dead by now had it not been for J.W's, and the org's method.
In the Conclusion, I was struck by the two things that are mentioned as the main problems for the Org. going forward. One was the Internet, which of course Apostates contribute to, profusely, but the Net itself is a problem. Knowledge in the form of verifiable Facts and Evidence is readily available there (here).
The other problem identified is the lack of Higher Education within the org. The suggestion is made that Study Rooms could be made available in K.H's ( when they re-open !), and even Pioneers could be encouraged to gain some Higher Education that way. I can see a problem with that, the org's penchant for rigid Control will want to make sure that the information does not rock the faith of some, and of course, they dare not encourage the development of Critical Thinking Skills. So, very different from a Uni. education.
I will read all of it, and comment more later, no doubt.