Sadly the WT failed to teach fundamental biblical doctrines. I did never really understand the doctrine about ransom while I was still in the congregation.
I did not either understand what it really means that "God is love" as stated in the Bible.
I did not either understand from the WT what is love. I remember a study article that explained the greek word agape that is love. The WT explanations seemed to make it to be not a feeling, but a principle based goodness. Like love without feeling if that is possible?
So if you would like to get additional clairity to these important questions, I invite you to check my website www.comejesus.net were I have some simple explanations and I will be adding more.