"I couldn't believe they would allow an outside vendor handle it, and it sounds like each congregation is gonna be charged $10 a month to use the service"
I haven't listened to the video yet but I wonder if the "outside vendor" is a subsidiary of the Watchtower or owned by a JW? Or perhaps there is a security issue that is too involved for them to monitor at Bethel.
In either case, it's odd that bad don't use an outside vendor to handle the printing so they wouldn't need a factory and workers to work in the factory and workers to maintain the factory and workers to support the factory workers and a farm and dormitories to feed and house them all. Their properties and the personnel to maintain the properties are their biggest expense.