I used to be able to open the letter. Now I can't. Can someone with computer smarts help me out?
If you can get to the page but you can't open the letter it may be a problem with Adobe Acrobat Reader.
This is the program that handles and opens all files that are .pdf
If you continue to have problems I would download the latest (free) version of Acrobat Reader.
Uninstall the old version,do a reboot and install the new version. Should work..