Soyfibre,
I thought I had heard the worst of the JW funeral storys, but that is absolutely the most awful story I have read.
Even under ideal circumstances, their funeral services are the pits. They think it is a time to cram in all their beliefs about the soul, hell, and the resurrection. Precious little time is spent talking about the goodness of the deceased or for giving comfort to the berieved. They have no clue how repugnant thier "witness" is to the non-Witness mourners.