Bonus points if you don't mention WT publications!!
The first book that ever made me cry was The Grapes of Wrath by John Steinbeck. Most recently, I was reduced to a blubbering wreck reading The Five People You Meet in Heaven by Mitch Albom. I think that was mainly because I was feeling emotional anyway, and the book is a confection of shameless maudlin button pressing. I prefer the heaven concept of Alice Sebold's The Lovely Bones, and I don't recall that making me cry.
So - what books made you cry?
Rachel