This is one of the traits of a narcissist - they are never wrong. That's why people often don't readily identify the JW religion to be a cult because since the days of Russell and Rutherford there hasn't been any one charismatic leader to point to and say "he claims to be God's spokeperson, do not question him, he is never wrong, he never apologizes..." etc etc all the things you would expect to be said of the religious narcissist cult leader.
"The Society" does display all the traits of a narcissist and a cult leader in bucket loads they're just careful to do so collectively. I call it the "I am Sparticus" defense because there is no one person to identify as "Sparticus" they're all Sparticus and so in effect none of them are Sparticus.