Typically an abuser can be VERY charming. Do some research (or better yet meet one) on a Narcissist. They can be VERY charming but once you spend time (or dedicate your life to them) they become abusive.
Most of us here have spent many years or our whole life with these people and they have affected our lives to a degree that someone who just happens to meet a witness can't understand. Try loosing your whole family and see how you feel then. So much damage has been done!
The hypocrisy of this organization is mind boggleing!
I try never to judge someone until I walk in their shoes.