There are numerous reasons to obscure the identity of persons in the photos. A few quickly come to mind:
- privacy - the person hasn't given their consent to having their image used in the production.
- the person is not relevant to the story being presented.
As far as those few expressing disappointment with the episode, consider only 1 year ago, many here were asking about methods that could be used to result in an expose being made about JWs. Now there has been this A&E production and Leah Remini is also anticipated to produce at least one episode with JWs as the subject.
People who constantly complain about being too cold, shouldn't be so quick to complain about it being too hot when the weather turns warm. (it's a Canadian thing )
If you wish there to be additional episodes on JWs, suggest writing to A&E, Elizabeth Vargas or Leah Remini with your suggestions. There are no guarantees but the people involved in these productions, probably want viewer feedback and an indication of what viewers wish to see and are willing to invest their time to watch.