Hi PaulE
I was just reading an article on the Watching the Watchtower site, and it said that basically the way you did it is the best way. It said that bringing up lots of doctrinal arguments and/or dirt about the org will just arouse their defenses. The best way is just to be exactly like you were, basically, kind and good, so they can see that people outside the org aren't evil demons. So maybe it was just a good intuition that kept you silent, and not old bad programming.