I used to live in Queens. I'd been following the events leading up to 1975 while I was in high school, and had an academic interest in the JW religion. I've never been one myself.
I finally visited Bethel toward the end of my time in college. I went on the factory tour first. I was pretty obviously not a Witness: jeans, t-shirt, corduroy watch cap, and sneakers. But they were nice to me, and scared up a tour guide since I'd shown up at an off-hour. Her name was Wendy. She was young, pretty, and very relaxed. She hadn't memorized the spiel, so she let the factory workers (one of whom was GORGEOUS -- *sigh* -- he was working on typesetting the "Bible Story" book into some foreign language) tell me about the work they were doing. It was fun.
Later on I went on the Bethel home tour with my then-boyfriend. The tour guide reminded me of one of those Disney Animatronic(TM) presidents -- canned speech and in full witnessing mode. Not as much fun. I felt sorry for the laundry workers -- no AC in summer at that time. Yikes.
Cathy Koenig
www.oldlighthousebooks.com