barry, thx for the post. I couldn't get the vid to play on the link here but did a search on Youtube and watched it that way.
The vid itself was enlightening on multiple fronts—just seeing what the inside of Mormon church looks like was educational. Pews and traditional organ music (unlike JWs); kids sitting with their families (like JWs) instead of herded off to Sunday schools; men in shirts and ties, some with jackets, also like JWs. While they are more civil to "apostates" than JWs are, SBF, isn't the result among the faithful the same when it comes to the official dealing with dissent? Sure, they are allowed in and called "brother," treated with more respect, not excommunicated, etc., and maybe a more "substantial" answer is offered by the church regarding specific criticisms, but when you say, "Even if they can’t defend the points themselves, they are satisfied that the church has provided an answer to criticisms," isn't that pretty much the same as R&F Witnesses? Please note that I am not talking about the means here, but just the result among the faithful.
A final striking difference I noted was how apologetic the speaker was afterward to the local church officials, doubtless at least partly due to how civilly he was treated.