Oh gosh...this internet thing.
You are right about Dish. I started live chat a few times, but had to stop because it was taking too long and I was at work. BUT, I received 3 different responses when asked for the "basic package." Finally, I got $19.99 plus the rent of the boxes, which prob still is too high, but the savings just with that is $81 a month. One step at a time. I'd like to try an indoor antenna. I bought an Amazon one for $15 I think, and want to try it out. Of course, there is no recording of shows, which is just a lazy convenience. If I can see what I want on the internet or Hulu...then boom! Done.
I do know people who switch companies for the best deal when the contract comes up or negotiates with price when they can. I just work so much I don't have the energy to deal with "service" companies. I just posted on FB that AT&T terminated a grandfathered plan my company was on and our bill went from $680 to $1800 in one month. That was a fun conversation. I got it down, and credits, but talked with several people and had to do the "please may I talk to a supervisor" routine. It's exhausting.