Do you notice that the WT actually have to tell people to be welcoming and loving even when it is to their own KH ?
As scratchme1010 said, what does that tell you about the mentality of these people ?
The JW religion sucks the natural affection / the soul out of their members.and they become robots obeying every dictate that comes from JW.ORG losing all their individuality that Jehovah gave them with a brain they were supposed to use for themselves.