Honestly Simon, I get pissed off to no end when people go against you. Not that you are perfect, nope, not that at all. But, you made a gateway to give an enormous amount of support to people at their very worst.
I can't even imagine how I would have coped without this forum. I don't even think I could have.
The pain was insanely unbearable and it was just all to much.
So, I get very angry with the expectation that some people don't give leniency to you trying to just do the best job you can.
When they get pissed at what they think is your slow reaction, or unjustified reaction, etc, etc. I get pissed.
Cause, in the end you did not have to do this for us. And I will be forever grateful and in your gratitude.